Designing your way out of problems

Written by on 13th August, 2014

Michelle gave a talk at Design Stuff Cardiff about using the principles of design as a process to improve the customer experience and to create user centric design solutions. She does this by guiding you through her journey discussing personal experiences, life events and her career path. Michelle shares her knowledge and design tools, which have been fundamental to the success of herself and our creative agency, Rose-Innes Designs.

She explains the importance of Service Design using tools and design thinking to develop business strategy and discover consumer insights. This talk is well worth the 28 minutes of your time to help you understand design in the real world and change any preconceptions you may have. 

Michelle Rose-Innes - Designing your way out of problems (from graphic design to service design) from Design Stuff Cardiff on Vimeo.